Hello {{firstName}},

This email is to notify you that your recent project request (Project {{projectNumber}}: {{projectType}}) made on {{projectCreatedDate}} is in the queue to be further reviewed by Community One staff.

For a Neighbors Helping Neighbors project

Your project has been posted on our platform, if adopted by a volunteer, you will receive an email or phone call to schedule a time to help with your project. You must be home when volunteers are there, and you are encouraged to participate in the project as much as you are physically able.

The Neighbors Helping Neighbors program is volunteer-based. That means there is no waiting list or specific order for projects. We also cannot guarantee that your project will be completed. Volunteers select projects that they are able to do based on their experience and resources. Because of that, we encourage you to keep looking for other assistance in the meantime.

If your project is not accomplished in 6 months, it expires from our website. You are welcome to visit our website and post your project again if you’d like.

For Major Home Repairs (roofs, accessibility ramp, HVAC)

The Major Home Repair program is non-emergent and wait-listed. That means there is not a definite timeline on when we or if we complete your repair. Because of that, we encourage you to keep looking for other assistance in the meantime. 

While your project is currently in our system, it does not guarantee we can assist with your repair. The next step is to verify your information and ensure you are eligible through private criteria we follow for this program. You will be notified by a Community One staff whether you can move forward in the process or not

We welcome the opportunity to pray with you and for you!  If you have any prayer needs, feel free to share them with me directly and our team will pray for you.

Sincerely,

Libby Kilburn
Neighbors Helping Neighbors Coordinator
libby.kilburn@community1.org