Find resources and tutorials related to the Neighbors Helping Neighbors Program.
Welcome to the Resource Center! In this section of Neighbors Helping Neighbors, you can browse topics to find information to improve your experience using the platform to love and serve neighbors.
Topics are divided into ‘Volunteer Resources’ and ‘Neighbor Resources’ with topics and sub-topics beneath each. Find the topic you are interested in learning more about, then click on one of the sub-topics for more detailed information.
To exit out of the Resource Center and return to the Neighbors Helping Neighbors platform, click the ‘Find Projects’ button in the top right-hand corner of the page.
Volunteering with Neighbors Helping Neighbors
Thank you for exploring this opportunity to love and serve our neighbors. Everyone – at one point or another – needs a helping hand from a caring neighbor. And sometimes we can be that caring neighbor to someone else who needs help!
The following information will guide you in the steps to register as a volunteer and use the platform to find and meet needs in our community. The process of completing an entire project from beginning to end is organized into the following 5 steps. Select a topic on the left-hand side of the page to expand more detailed instructions.
Registering as a NHN Volunteer
- To begin, visit community1.org/LoveaNeighborNow
2. Read through the content of the page, and click “Register as a Volunteer” to move on to the registration page.
4. Click the “continue” button to move to the next step.
5. Because this work takes place in the homes and lives of neighbors, we ask that all new volunteers complete a background screening. Community One does not collect employment history, income information, or credit history. For a full description of what is included on our background screening, please see our Background Screening Policy. This page shows you the two options you have for paying for the screening.
6. Complete your background screening by selecting to pay for your own screening ($15) or to have Community One cover the cost. Covering the cost of your own screening helps us dedicate more funds directly to our neighbors, we would sincerely appreciate the help!
7. By selecting an option, you will be directed to the SecureSearch portal and will complete the screening there.
8. After you submit your background screening, your volunteer application will be reviewed by a staff member to ensure your application is complete and your background screening meets our criteria.
9. You will receive a confirmation email when the process is complete.
Your Account and NHN Platform Features
Edit Profile + Alerts
The Edit Profile + Alerts section of the NHN Platform is where you go to edit:
- Contact Information
- Street Address
- Church or Organization Affiliation
- Project notification preferences based on your skills and interests
The steps below show you how to edit each of these.
- Navigate to nhn.community1.org and login to your volunteer account.
2. Click on your name in the upper right-hand corner of the page to open up the Login Popup window.
3. Select ‘Edit Profile + Alerts’ to open the page.
4. Find the information you are wanting to edit, make the necessary change, and then scroll to the bottom of the page and click ‘Save Changes.’ (Note: if you update your email address on this page, it will also update your login information. You will need to use the updated email address to login.)
You can also use this page to setup Alerts and receive text and email notifications when a project is posted based on your skills and interests. To setup Alerts, follow steps 1-3 above and then continue on to step 1 below:
1. At the top of the Edit Profile + Alerts page, find the button that says ‘Edit Alerts.’
2. Use the toggle on the first tab to select if you want to receive Email notifications, Text message notifications, or both. (Make sure your email address and phone number are correct.)
3. Using the tabs at the top of the pop-up window, select the Project Types and Zip Codes you would like to receive alerts for.
4. Click ‘Save Changes’ and that’s it! You will now receive alerts for new projects that match the project types and zip codes you are interested in serving.
Tips for Serving and Loving Neighbors
Submitting a project request
1. To submit a request, visit community1.org/needaneighbornow
2. Read through the content of the page, ensure your project meets our guidelines, and click the “I’d like to submit a project!” button at the bottom of the page to continue to the next step. IMPORTANT: Projects must be submitted by the neighbor needing assistance, not third parties or referral organizations.
3. Fill out the top section of the page with your contact information, select any circumstances that apply to you, and select an option for how you heard about the program.
4. Next, select the option that most closely fits the Project Type that matches your project and type a short description. (IMPORTANT: You can submit up to 3 projects at one time, each must have their own form submitted.) Select the checkboxes for if you’re able to contribute financially to the project by covering or partially covering the cost of materials and/or physically if you can help with the labor.
Once all of the required fields are completed, the ‘Submit Project’ button will turn a brighter shade of green and you will be able to submit.
6. After your project is submitted, it is reviewed by a staff member to ensure the project is something that volunteers can accomplish, it is located in the zip codes we currently serve, the information is complete and correct, and the project meets our criteria before approving it.
Who is my neighbor?
In the Great Commandment passage, Jesus clearly defines who our neighbors are in the parable of the good Samaritan.
Our neighbor is not just the person living next door. Jesus uses words that indicate that he is referring to a larger, regional population of people. And of those people, our neighbor is the one who is near… the one that we encounter as we move around in our daily lives.
Through the use of parable, Jesus also defines our neighbor as the person who needs us—the person who needs our mercy and compassion like the man beaten and left on the road.
The people that need us are our neighbors—people that have been stripped of dignity by poverty and beaten down by life and left to fend for themselves.
They are our neighbors and we are theirs. We are called to love them as ourselves.